Cookies Policy

This Cookies Policy explains how Kings Chance Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with any applicable Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device in accordance with your browser settings and the choices available through the website.

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1. What cookies are

Cookies are small text files that a website stores on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies cannot normally be used to identify you by name on their own, although information collected through cookies may be linked with other information where this is permitted and necessary.

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Kings Chance Casino may also use technologies that perform a similar function to cookies. These can include pixels, tags, scripts, local storage and software development tools. In this policy, the term cookies includes these similar technologies unless stated otherwise.

Cookies may be set by Kings Chance Casino, or by third parties that provide services used on the website. Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a longer period, subject to their purpose, expiry settings and your browser controls.

Why cookies are used

To help the website load and operate correctly.
To remember selections, preferences and information entered during a visit.
To support account access and maintain the security of online sessions.
To understand how visitors use the website and identify areas for improvement.
To help detect unusual activity, misuse, fraud and other security risks.
To provide relevant communications or advertising where this is permitted and applicable.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, secure areas, account features, session management, authentication, fraud prevention and the delivery of requested services. Because the website may not function properly without them, they generally cannot be disabled through a website preference tool. You may still be able to block them through your browser, but doing so could prevent some pages or features from working.

Functional cookies

Functional cookies help remember choices you make, such as language, region, display preferences or other settings. They may make your experience more consistent and reduce the need to repeat information. If you decline these cookies, some preferences may not be retained, although the main website functions may remain available.

Analytics and performance cookies

Analytics cookies provide information about how visitors interact with the website. This may include the pages visited, links selected, approximate location derived from technical information, browser type, device information, visit duration and error messages. The information is generally used in aggregated or statistical form to monitor performance, understand usage patterns and improve content, design and functionality.

Security and fraud-prevention technologies

Cookies and related technologies may be used to protect the website, accounts and users. They can help identify automated access, repeated failed attempts, suspicious behaviour, device risks and activity that may breach applicable rules. These technologies may operate alongside other verification and security measures.

Advertising and marketing cookies

Where applicable, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand the effectiveness of communications or show information that may be more relevant to a visitor. The use of these cookies depends on the services available on the website and the choices made through the cookie control or browser settings. Marketing cookies are not required for the basic operation of the website.

3. Third-party cookies and similar technologies

Some pages or features may include content, tools or services supplied by third parties. These providers may place their own cookies or use similar technologies when their services are loaded. Examples can include analytics, security, payment support, identity or verification services, customer support tools, embedded media and campaign measurement.

Third-party providers may process information in accordance with their own privacy notices and cookie policies. Kings Chance Casino does not control every cookie placed by an independent provider, and the availability of a third-party service may change over time. You should review the relevant provider's information if you want to understand how that provider collects, uses or shares data.

Third-party services may process information in Australia or another country, depending on how the provider operates. Any handling of personal information remains subject to applicable privacy requirements and the arrangements in place with relevant service providers. Where cookie information is connected with account or usage information, it may be handled in accordance with the applicable Privacy Policy.

Information that may be collected

A device identifier or cookie identifier.
Browser, operating system and device type.
IP address or information derived from an IP address.
Pages viewed, actions taken and features used.
The date, time and duration of a visit.
The website or campaign that referred you to the website.
Cookie preferences and consent choices.
Technical information about errors, performance and security events.

Cookies are not intended to encourage unsafe or excessive gambling. Information collected through website technologies may be used to support security, compliance and responsible gambling processes where relevant. You should always use the responsible gambling tools and information made available on the website and play only within your means.

4. Managing cookies and your choices

When available, the website may provide a cookie banner, preference centre or similar tool. This tool can allow you to accept or reject categories of cookies that are not strictly necessary. Your selection may be stored on your device so that the website can remember your choice. If you delete cookies, use a different browser or change devices, you may need to make your selection again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is placed. The steps vary between browsers and devices, so you should consult the relevant browser provider's help information.

What happens if you disable cookies

Disabling or deleting cookies may affect your experience. You may need to re-enter information, lose saved preferences or be unable to use particular account, security or interactive features. Blocking all cookies may prevent the website from operating as intended. Strictly necessary cookies may continue to be used where they are needed to provide a service you have requested or to protect the website.

Cookie choices do not necessarily remove information that was collected before your selection was made. They may also apply only to a particular browser or device. To limit the use of information held by an independent third-party provider, you may need to use that provider's own controls or opt-out process.

Changes to this policy

Kings Chance Casino may update this Cookies Policy when the website, technologies, services or legal requirements change. The updated version will be made available on this page, with the effective date or other notice where appropriate. You should check this page from time to time to remain informed about how cookies and similar technologies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand your available privacy choices or wish to make a privacy request, please use the contact or support options made available on the Kings Chance Casino website. Do not include unnecessary sensitive information in a message. Any request may need to be verified before it is processed, and some information may be retained where required for security, legal, regulatory or operational purposes.

This policy is intended to provide general information about cookies. It does not replace the applicable Privacy Policy, Terms and Conditions, responsible gambling information or any specific notice shown when you use a particular service.